Opsify Support
Help with the Opsify web app and the Opsify mobile app for iPhone, iPad and Android.
Contact us
Email [email protected]
A person reads every message. We reply within one business day, Monday to Friday, US Eastern time. Tell us your business name and the email or phone number you sign in with, and add a screenshot if something looks wrong.
Common questions
How do I sign in?
Open the Opsify app or go to app.opsifyapp.com. Enter the email address or phone number your account uses, then your password. The same account works on the web and in the mobile app.
I forgot my password.
On the sign-in screen, tap the forgot-password link and follow the steps we send you. If you can't reach that email or phone, contact us from an address we can match to your business.
Do I need an account for my business?
Yes. Opsify is software for service businesses, and every user belongs to a business's Opsify account. An owner sets up the business, then invites office staff and technicians. If you work for a business that uses Opsify, ask your owner or admin to invite you by email or phone number.
I didn't get my invite.
Check your spam folder or text messages, then ask whoever invited you to send it again. Invites go to the exact email or phone number they entered.
Something isn't syncing on my phone.
The mobile app keeps working without a signal and syncs when you're back online. If a change still hasn't appeared after you reconnect, email us with the job and roughly when you made the change.
Deleting your account
You can ask us to delete your Opsify account and its personal data. See how to delete your account for the steps and what is deleted.
Legal
Opsify is made by J Squared Solutions LLC, Maryland, USA.